tioandtiashop

At TioandTiaShop, authenticity is our signature. Every bag is carefully crafted with premium materials, designed to deliver timeless luxury and long-term value you won’t find anywhere else. With over 200,000+ satisfied happy customers worldwide and an 85% return rate of high demand from stylish women who come back every week for a new piece, our bags have become a trusted staple for those who demand elegance and quality. We pride ourselves on building strong relationships with our customers — putting their satisfaction first, and making sure every experience with TioandTiaShop feels personal, premium, and unforgettable.

To keep your TioandTiaShop bag looking as exquisite as the day you bought it, we recommend gentle care. Wipe with a soft, dry cloth after use, store it in its protective dust bag, and avoid prolonged exposure to moisture or direct sunlight. With a little love, your bag will continue to radiate elegance and sophistication for years to come.

Exactly! Our bags are designed for women who embrace both style and versatility. From elegant date nights to chic shopping trips, from breathtaking vacations to casual outings — TioandTiaShop bags adapt effortlessly to every occasion. Wherever you go, your bag will turn heads, spark conversations, and make you feel unforgettable.

Exactly! Our bags are designed for women who embrace both style and versatility. From elegant date nights to chic shopping trips, from breathtaking vacations to casual outings, these are the perfect present for a birthday gift to make someone feel special — TioandTiaShop bags adapt effortlessly to every occasion. Wherever you go, your bag will turn heads, spark conversations, and make you feel unforgettable.

WHEN WILL MY ORDER SHIP? HOW LONG UNTIL I RECEIVE IT?

Quick answer

processing: 24-48 hours to pack and ship from our warehouse

u.s, uk, eu, delivery: 3-8 business days

other countries: 3-14 business days

A few other things that might help:

> you'll get your tracking info once your package actually leaves our warehouse

> you can check your shipping status through the link we emailed you

that being said, we have so many orders to physically pack and ship. thank you for being patient with us as we work 24 hours a day between 4 warehouses to get it to you.

Thanks again, we're so trilled that you're a part of tioandtiashop.com

>FULL ORDER SHIPPING TIMELINE AND DETAILS:

order processing timeline

STEP 1: ORDER CONFIRMATION (IMMEDIATE)

> You receive order confirmation email with order number

> Order enters our fulfillment queue

> No tracking information available yet

STEP 2: WAREHOUSE PROCESSING (24-48 HOURS)

> order gets picked, packed, and prepared for shipping

> works across 4 warehouses running 24/7

STEP 3: SHIPMENT (AFTER PROCESSING)

> package leaves our warehouse with tracking number

> You get tracking information emailed to you automatically

> Delivery timeline begins

HOW TO CHECK ORDER STATUS

Option 1: Email Link

• Check your order confirmation email
• Click "Track your order" or similar link
• View real-time status updates

WHAT TO EXPECT

FIRST 24 HOURS

• ✅ Order confirmation received
• ❌ No tracking information yet (normal)
• ❌ No shipping updates (normal)

24-48 HOURS AFTER ORDERING

• ✅ Order likely shipped or shipping soon
• ✅ Tracking number should be available
• ✅ Can check order status online

AFTER SHIPPING

• ✅ Regular tracking updates
• ✅ Estimated delivery date provided
• ✅ Package in route to your address

We're working around the clock to get your order to you as quickly as possible. Thanks for being patient and being part of tioandtiashop.com! 💸

NEED HELP?
WHEN TO CONTACT SUPPORT

> more than 5 business days since ordering with no tracking number yet

> package marked delivered but not received

> incorrect tracking information or shipping address

HOW TO GET HELP?

Email: Yoursupportfor@tioandtiashop.com

subject line: shipping question - [your order number]

include: order number, shipping address and specific issue

WHAT WERE DOING?

> Round the-clock warehouse operations

> Multiple fulfilment center for faster processing

> Priority processing for time-sensitive orders